We're looking for a Support Engineer star!
Integrate is the Global market-leader in Demand Orchestration, coordinating all top-of-funnel marketing activity. Akkroo is a vibrant, dynamic and innovative 50-person tech scale-up based in London, recently acquired by Integrate. Our combined companies have some serious rocket fuel, and as a result, we are one of the fastest growing SaaS companies in London. The opportunities here are bountiful and unique, so if you think you have what it takes to be part of our journey, we’d love to hear from you!
At Integrate, we push the boundaries of technology to deliver products and services that bring control and scalability to demand marketing. Our software operates as the central nervous system for B2B marketers providing optimisation intelligence across all paid efforts at the top of the funnel. The team is spread across Arizona, Boston, New York and London, with 250 employees overall. We've had $80 million in funding over our 9 years, and we're truly on the path to great things!
We have a top-tier client list that includes Dell, Cisco, Salesforce, VMWare, Rackspace, Microsoft and more. Our product is best-in-class and our business is growing rapidly, making us one of the most exciting software companies in the area.
We are creating this role to provide an important link between our Customer Experience team and Engineering teams, centred around important business tasks that affect key customers.
We’re passionate about building a product with the latest tools and technologies in a way that scales for some of the worlds biggest and most impressive businesses, whilst delivering world class exceptional customer service. This is a truly exciting role as you’ll need to apply your technical skills to investigating and categorising challenging problems, whilst also delivering amazing service for our customers.
Day to day, you’ll get to work with both our Customer Experience and Engineering teams, so you’ll be a key piece of the puzzle. You will get dedicated time with each, and your mission will be twofold:
Should you happen to find yourself with time to spare, you will have opportunity to deploy your skills to work on exciting internal projects or challenges in your team and across the business. There are ample opportunities here!
We will provide support and mentoring to ensure you’re successful.
We’re looking for a technical problem solver, but with a penchant for communicating and interacting with people.
Our ideal candidate…
What we’d like to know about:
We’re looking to pay £30 - £35,000, depending on skills and experience. We are committed to ratcheting salaries as we grow, so you’ll be rewarded for being an amazing employee and contributing to our growth!
A lot of places boast a great culture, but what’s going on here is really second to none (you have to see it to believe it). You would join an incredibly friendly but high achieving team. We have a set of core values which define us and shape our team, if they resonate with you then we could be on to something.
You can also enjoy…
Akkroo knows how to take care of their employees. We spend time together, learn from each other, and share experiences.
We’re still small, and all our new team members are given the chance to own their own slice of the company through our share options scheme.
Work from our fantastic office in Brixton, London. We have a bright, open plan office with a small kitchen area - plus use of a larger shared kitchen in the building.
You choose how much holiday you want to take (with a minimum of 24 days a year). If you need to take some more, you can.
We pay well to make sure you’re not worrying about making a living while working at Akkroo. We also are committed to ratcheting salaries as we grow.
We do quarterly socials together, as well as a monthly team lunch we all get together and go out for something to eat (and it costs you nothing).
We keep a barista-style coffee machine in the office, provide as much tea as you can muster, and keep the kitchen well-stocked with free cereal, toast, milk and fruit.
We supply our team with the best hardware so they can focus on the tasks at hand. You’ll get your own Macbook Pro, plus any extras you’ll need to make your work life easier.
Everyone is given a Perkbox membership, which gives high street discounts on health and fitness, shopping, restaurants, travel, cinema, and other great out-of-office activities.
We provide everybody a quarterly book-buying budget, plenty of opportunities to attend relevant conferences, meet-ups and events that will help you continually get better at what you do.